Privacy Policy

Vexluri™ | Personal Information

Privacy Policy

This Privacy Policy explains how Vexluri™, operated by Nanjing Pengzhiyi Technology Co., Ltd., may collect, use, disclose, retain, and protect personal information when you visit vexluri.com, make a purchase, or contact our customer service team.

01. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name, email address, and telephone number
  • Billing and shipping addresses
  • Order details and purchase history
  • Customer account information
  • Customer service communications
  • Device, browser, and website usage information
  • Payment-related transaction information

02. How We Collect Information

Information may be collected directly when you place an order, create an account, subscribe to emails, or contact us.

Additional technical information may be collected automatically through cookies, analytics tools, and similar technologies used by our store.

03. How We Use Personal Information

  • Processing and fulfilling purchases
  • Providing shipping and tracking updates
  • Responding to customer inquiries
  • Managing returns and refunds
  • Preventing fraud and unauthorized activity
  • Improving website functionality
  • Providing marketing communications where permitted
  • Meeting legal and accounting obligations

04. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to maintain shopping carts, support checkout, remember preferences, measure website performance, and support advertising where enabled.

You may manage available cookie choices through your browser settings or the privacy controls offered by our website. Disabling essential cookies may affect certain shopping features.

05. Information Sharing

We may share information with service providers when reasonably necessary to operate our online store, including:

  • Shopify and e-commerce technology providers
  • Payment processors and financial institutions
  • Shipping carriers and fulfillment partners
  • Customer service and communication providers
  • Analytics, security, and fraud-prevention services
  • Advertising providers where applicable
  • Authorities where disclosure is legally required

Some advertising-related disclosures may qualify as a sale or sharing of personal information under applicable privacy laws, even when no payment is exchanged for the information.

06. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission or electronic storage system can guarantee complete security.

07. Data Retention

Personal information may be retained for as long as reasonably necessary to process transactions, provide support, maintain business records, resolve disputes, and comply with applicable legal requirements.

08. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Request a copy of certain personal information
  • Opt out of certain advertising-related data uses
  • Withdraw marketing consent where applicable

These rights may be subject to legal exceptions and identity verification.

09. Marketing Communications

If you subscribe to promotional emails, you may unsubscribe using the link provided in those messages.

We may still send necessary transactional messages relating to orders, payments, shipping, returns, and account security.

10. Children's Privacy

Our website is intended for general consumer shopping and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

11. International Data Processing

Because our company and service providers may operate in different countries, personal information may be processed outside your country of residence.

Such processing is subject to applicable legal requirements and safeguards.

12. Third-Party Websites

Our website may contain links to external services. These third parties maintain their own privacy practices and policies.

13. Policy Updates

We may revise this Privacy Policy to reflect changes in our services, technology, or legal requirements. The updated policy will be published on this page.

14. Privacy Requests & Contact

For privacy-related questions or requests, email us with the subject line "Privacy Request."

Brand: Vexluri™

Company: Nanjing Pengzhiyi Technology Co., Ltd.

Owner: Wang Peng

Website: vexluri.com

Email: service@vexluri.com

Phone: +86 17896477218

Customer Service Hours: 8:00 AM – 10:00 PM Daily

Business Address: Zhimeng Park, No. 4 Gupinggang, Gulou District, Nanjing, China